Product documentation

Welcome to our product documentation. Here we collect everything we think you need to know about how to use Ommej. If you don't find answers to your questions here, please get in touch support@ommej.se.

Ommej Admin

An administration tool for case managers, therapists, etc., where they can see the answers given by users in the Ommej app.

System requirements

Ommej-Admin works on modern versions of Google Chrome, Microsoft Edge, Firefox and Safari browsers, on Windows, Mac and Linux. We recommend using the latest version for everything to work as intended.

It also works on Chromebooks, but it's not something we test. Please note that Ommej does not work in any version of Internet Explorer.

How do I log in?
The demo environment

Om du loggar in i vår testmiljö så kan du prova alla olika funktioner och genomföra övningar utan att det får några konsekvenser i verkliga livet.

Läs mer här.

Pages in Ommej Admin
Guides

The Ommej app

An app for children and young people where they can describe themselves and answer questions about their life situation. It is available for iPhone and Android, but can also be used through a web browser.

Security and GDPR

Security & GDPR

All data is managed by a common database on a server in Sweden, which only Ommej's staff can access. But no one has access to the children's personal data, not even us at Ommej. Read more here.

Common questions

Here are answers to the most common questions we receive. If you don't find what you're looking for here, try searching above.

Admin

How do I reset a child's password?

You cannot reset a child's password, they do it themselves in the app.

How do I reset an employee's password?

They can themselves press "Forgot the password" on the login page and they will receive an email with instructions.

How do I reset my own password?

Press "Forgot password" on the login page and enter the email address you are registered with and you will receive an email with instructions.

How do I move a case from one employee to another employee?

You do this under "Manage case". Check this out.

Kan jag ställa om frågor till barnet?

Ommej funkar som en konversation med barnet, där barnet äger sin berättelse. Barnet kan när som helst ändra på svar, eller nollställa sina svar för att börja om. Men du som vuxen kan inte ändra på barnets berättelse.

Om du i dina samtal med barnet kommit fram till att hen ska börja om kan du be barnet att nollställa sina svar. Se här för instruktioner.

The app

Who can see my answers if I answer in Ommej?

If you have received an invitation from an adult at a business that works with children and young people and you have accepted it in the app, that person can see your responses. It could be, for example, the school counselor or a psychologist.

If you downloaded Ommej yourself or started using the app on the web, no one can see your answers. Only if you yourself choose to share your story with someone via the app, i.e. you invite a person, they can see some of your answers. Which answers they will be able to see are displayed in the app before the invitation is sent.

How do I share my answers with someone?

Look on this page.

Where is the main menu in the app?

You can always find the main menu if you click on the house at the very top right of the screen.

How do I know the person I shared with received my replies?

By law, we have to ensure that you are completely anonymous in the app and we are not allowed to tell anyone who you are. It might be a good idea to let the person know that you've sent them something, as you can't be entirely sure if the person you've shared with understands whose story they've received.

How do I change my password?

When you are logged out, you can click on "Log in" and then on "Forgot your password?" at the bottom of the page. Then you can enter your email address or your phone number (use the one you used when you created your account). Click "OK" and you will receive an email or SMS with information on how to change your password.

Where do I see my answers?

In the main menu, click My Story. There are all the answers you gave in the app. You can always find the main menu if you click on the house at the very top right of the screen.

How do I change my answers?

You can change your answers at any time. Here's how you do it.

How do I change my avatar?

In the main menu, you can press the "change" button located at the top right of your avatar image. You can always find the main menu if you click on the house at the very top right of the screen.

How do I change my age?

In the main menu there is the button "My profile". Click on it and then on the pencil symbol next to the button that says "I was born in year". Now you can choose a new year of birth.

How do I change my gender?

In the main menu there is the button "My profile". Click on it and then on the pencil symbol next to the button that says “I am…”.

Hur börjar jag om?

Det går att nollställa dins svar och börja om. Se här hur du gör.