Here you administer and create new cases. The list shows your cases and you can also see cases that are shared with you.
- All matters: All matters to which you have access are displayed here.
- My errands: Cases that you own are displayed here, for example because you have created them.
- Shared by me: Items that you have shared with someone else are displayed here.
- Shared with me: Items that are owned by someone else but are shared with you are displayed here.
Create new case
If you press "Create case" you can choose between creating a case for one child, or for a group of children. These two work a little differently.
Information about a case
The list shows information about a case, for example the child's avatar, who owns the case, whether the child has answered something that generates an alarm (see more about alarms under Alarm response), etc. By clicking on a case in the case list, you will get more information about it.
About the child
Here, general information about the child linked to the case is displayed, such as age and when they last responded.
Report
This view shows which areas the child wants help with or is worried about. Areas that we identify as potential problems are also shown. In addition to this, a compilation is shown for the standard questions for Stegen and BarnKASAM. More info about this view is here.
The child's response
Here you can see all the answers given by the child for the different categories of questions, their accommodation, family, etc. Questions that we identify as potential problems are highlighted in red. More info about this view is here.
Manage
In handling, you can, for example, move or share the case with one or more colleagues and invite children to share their answers with you. You can read more about this view here.