{"id":549,"date":"2023-03-24T09:33:10","date_gmt":"2023-03-24T08:33:10","guid":{"rendered":"https:\/\/web.ommej.se\/docs\/"},"modified":"2024-01-26T14:19:06","modified_gmt":"2024-01-26T13:19:06","slug":"docs","status":"publish","type":"article","link":"https:\/\/ommej.se\/en\/article\/docs\/","title":{"rendered":"That&#039;s how Ommej works"},"content":{"rendered":"<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6 wp-block-group-is-layout-constrained\">\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-1 wp-block-group-is-layout-constrained\">\n<h1 class=\"wp-block-heading has-text-align-center\">Product documentation<\/h1>\n\n\n\n<p class=\"has-text-align-center\">Welcome to our product documentation. Here we collect everything we think you need to know about how to use Ommej. If you don&#039;t find answers to your questions here, please get in touch <strong><a href=\"mailto:support@ommej.se\">support@ommej.se<\/a><\/strong>.<\/p>\n\n\n<p>[ivory-search id=\u201d1815\u2033 title=\u201dDocumentation search\u201d]<\/p>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Ommej Admin<\/h2>\n\n\n\n<p>An administration tool for case managers, therapists, etc., where they can see the answers given by users in the Ommej app.<\/p>\n\n\n\n<div id=\"wp-block-themeisle-blocks-accordion-92015eca\" data-has-schema=\"false\" class=\"wp-block-themeisle-blocks-accordion exclusive has-gap icon-first has-icon has-open-icon has-light-title-bg has-light-content-bg\">\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>System requirements<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>Ommej-Admin works on modern versions of Google Chrome, Microsoft Edge, Firefox and Safari browsers, on Windows, Mac and Linux. We recommend using the latest version for everything to work as intended.<\/p>\n\n\n\n<p>It also works on Chromebooks, but it&#039;s not something we test. Please note that Ommej does not work in any version of Internet Explorer.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>How do I log in?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p><a href=\"https:\/\/ommej.se\/en\/article\/inloggning\/\" data-type=\"article\" data-id=\"1417\">Learn about logging in here.<\/a><\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>The demo environment<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>If you log into our test environment, you can try out all the different functions and carry out exercises without any consequences in real life. <\/p>\n\n\n\n<p><a href=\"https:\/\/ommej.se\/en\/article\/demo\/\" data-type=\"article\" data-id=\"1419\">Read more here.<\/a><\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>Pages in Ommej Admin<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<ul>\n<li><a href=\"https:\/\/ommej.se\/en\/article\/overblick\/\" data-type=\"article\" data-id=\"1421\">Overview<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ommej.se\/en\/article\/arenden\/\" data-type=\"article\" data-id=\"1410\">Errands<\/a>\n<ul>\n<li><a href=\"https:\/\/ommej.se\/en\/article\/hantera-arende\/\" data-type=\"article\" data-id=\"1435\">Manage cases<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ommej.se\/en\/article\/beb-barnets-egen-berattelse\/\" data-type=\"article\" data-id=\"1443\">The Child&#039;s Own Story (BEB)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ommej.se\/en\/article\/rapport\/\" data-type=\"article\" data-id=\"1441\">Report<\/a><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><a href=\"https:\/\/ommej.se\/en\/article\/artiklar\/\" data-type=\"article\" data-id=\"2336\">Articles<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/ommej.se\/en\/article\/statistik\/\" data-type=\"article\" data-id=\"1875\">Statistics<\/a> <\/li>\n\n\n\n<li><a href=\"https:\/\/ommej.se\/en\/article\/admin\/\" data-type=\"article\" data-id=\"1427\">Admin<\/a><\/li>\n<\/ul>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>Guides<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>How to set up your organization in Ommej (coming soon)<\/p>\n\n\n\n<p><a href=\"https:\/\/ommej.se\/en\/article\/uppfoljning-av-delaktighet-inflytande-och-upplevd-effekt\/\" data-type=\"article\" data-id=\"1869\">Send follow-up forms to children<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/ommej.se\/en\/article\/skapa-arende-for-ett-barn\/\" data-type=\"article\" data-id=\"1430\">Invite a child to use Ommej<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/ommej.se\/en\/article\/alarmsvar\/\" data-type=\"article\" data-id=\"1706\">This is how alarm response works<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/ommej.se\/en\/article\/skapa-arende-for-en-grupp\/\" data-type=\"article\" data-id=\"1433\">Create a group case<\/a><\/p>\n<\/div><\/details>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">The Ommej app<\/h2>\n\n\n\n<p>An app for children and young people where they can describe themselves and answer questions about their life situation. It is available for iPhone and Android, but can also be used through a web browser.<\/p>\n\n\n\n<div id=\"wp-block-themeisle-blocks-accordion-6b9c1129\" data-has-schema=\"false\" class=\"wp-block-themeisle-blocks-accordion exclusive has-gap icon-first has-icon has-open-icon has-light-title-bg has-light-content-bg\">\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>Get started with Ommej<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p><a href=\"https:\/\/ommej.se\/en\/article\/skapa-ett-konto-i-appen\/\" data-type=\"article\" data-id=\"1538\">Create an account<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/ommej.se\/en\/article\/skapa-en-avatar\/\" data-type=\"article\" data-id=\"1542\">Create an avatar<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/ommej.se\/en\/article\/moodcheck\/\" data-type=\"article\" data-id=\"2623\">Your mood<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/ommej.se\/en\/article\/svara-pa-fragor-om-dig-sjalv\/\" data-type=\"article\" data-id=\"1545\">Answer questions about yourself<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/ommej.se\/en\/article\/bjud-in-en-vuxen-att-se-dina-svar\/\" data-type=\"article\" data-id=\"1549\">Invite an adult to see your answers<\/a><\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>Manage your account and your responses<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p><a href=\"https:\/\/ommej.se\/en\/article\/andra-pa-dina-svar\/\" data-type=\"article\" data-id=\"1551\">Change the answer<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/ommej.se\/en\/article\/nollstall-dina-svar\/\" data-type=\"article\" data-id=\"2318\">Reset answer \/ start over<\/a><\/p>\n\n\n\n<p><a href=\"https:\/\/ommej.se\/en\/article\/avsluta-ett-konto-i-appen\/\" data-type=\"article\" data-id=\"2274\">Close Account<\/a><\/p>\n<\/div><\/details>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Security and GDPR<\/h2>\n\n\n\n<div id=\"wp-block-themeisle-blocks-accordion-ded9e968\" class=\"wp-block-themeisle-blocks-accordion exclusive has-gap icon-first has-icon has-open-icon has-light-title-bg has-light-content-bg\">\n<details open class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>Security &amp; GDPR<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>All data is managed by a common database on a server in Sweden, which only Ommej&#039;s staff can access. But no one has access to the children&#039;s personal data, not even us at Ommej. <a href=\"https:\/\/ommej.se\/en\/om-ommej\/sakerhet\/\" data-type=\"page\" data-id=\"56\">Read more here<\/a>.<\/p>\n<\/div><\/details>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<h2 class=\"wp-block-heading\">Common questions<\/h2>\n\n\n\n<p>Here are answers to the most common questions we receive. If you don&#039;t find what you&#039;re looking for here, try searching above.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Admin<\/h3>\n\n\n\n<div id=\"wp-block-themeisle-blocks-accordion-dbe899d6\" class=\"wp-block-themeisle-blocks-accordion exclusive has-gap icon-first has-icon has-open-icon has-light-title-bg has-light-content-bg\">\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>How do I reset a child&#039;s password?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>You cannot reset a child&#039;s password, they do it themselves in the app.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>How do I reset an employee&#039;s password?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>They can themselves press &quot;Forgot the password&quot; on the login page and they will receive an email with instructions.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>How do I reset my own password?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>Press &quot;Forgot password&quot; on the login page and enter the email address you are registered with and you will receive an email with instructions.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>How do I move a case from one employee to another employee?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>You do this under &quot;Manage case&quot;.&nbsp;<a href=\"https:\/\/ommej.se\/en\/article\/hantera-arende\/\">Check this out<\/a>.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>Can I ask the child questions?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>Ommej works as a conversation with the child, where the child owns his story. The child can change their answers at any time, or reset their answers to start over. But you as an adult cannot change the child&#039;s story.<\/p>\n\n\n\n<p>If in your conversations with the child you have come to the conclusion that he should start over, you can ask the child to reset his answers. <a href=\"https:\/\/ommej.se\/en\/article\/nollstall-dina-svar\/\" data-type=\"article\" data-id=\"2318\">See here for instructions<\/a>.<\/p>\n<\/div><\/details>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">The app<\/h3>\n\n\n\n<div id=\"wp-block-themeisle-blocks-accordion-5cb313f6\" class=\"wp-block-themeisle-blocks-accordion exclusive has-gap icon-first has-icon has-open-icon has-light-title-bg has-light-content-bg\">\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>Who can see my answers if I answer in Ommej?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>If you have received an invitation from an adult at a business that works with children and young people and you have accepted it in the app, that person can see your responses. It could be, for example, the school counselor or a psychologist. <\/p>\n\n\n\n<p>If you downloaded Ommej yourself or started using the app on the web, no one can see your answers. Only if you yourself choose to share your story with someone via the app, i.e. you invite a person, they can see some of your answers. Which answers they will be able to see are displayed in the app before the invitation is sent.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>How do I share my answers with someone?  <\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>Look&nbsp;<a href=\"https:\/\/ommej.se\/en\/article\/bjud-in-nagon-att-se-dina-svar\/\" data-type=\"article\" data-id=\"1549\">on this page<\/a>.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>Where is the main menu in the app?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>You can always find the main menu if you click on the house at the very top right of the screen.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>How do I know the person I shared with received my replies?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>By law, we have to ensure that you are completely anonymous in the app and we are not allowed to tell anyone who you are. It might be a good idea to let the person know that you&#039;ve sent them something, as you can&#039;t be entirely sure if the person you&#039;ve shared with understands whose story they&#039;ve received.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>How do I change my password?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>When you are logged out, you can click on &quot;Log in&quot; and then on &quot;Forgot your password?&quot; at the bottom of the page. Then you can enter your email address or your phone number (use the one you used when you created your account). Click &quot;OK&quot; and you will receive an email or SMS with information on how to change your password.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>Where do I see my answers?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>In the main menu, click My Story. There are all the answers you gave in the app. You can always find the main menu if you click on the house at the very top right of the screen.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>How do I change my answers?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>You can change your answers at any time. <a href=\"https:\/\/ommej.se\/en\/article\/andra-pa-dina-svar\/\" data-type=\"article\" data-id=\"1551\">Here&#039;s how you do it. <\/a><\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>How do I change my avatar?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>In the main menu, you can press the &quot;change&quot; button located at the top right of your avatar image. You can always find the main menu if you click on the house at the very top right of the screen.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>How do I change my age?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>In the main menu there is the button &quot;My profile&quot;. Click on it and then on the pencil symbol next to the button that says &quot;I was born in year&quot;. Now you can choose a new year of birth.<\/p>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>How do I change my gender?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>In the main menu there is the button &quot;My profile&quot;. Click on it and then on the pencil symbol next to the button that says \u201cI am\u2026\u201d.<\/p>\n\n\n\n<figure class=\"wp-block-image size-medium is-resized\"><img decoding=\"async\" width=\"300\" height=\"125\" src=\"https:\/\/ommej.se\/wp-content\/uploads\/2023\/06\/IMG_ADFD07494918-1-300x125.jpeg\" alt=\"\" class=\"wp-image-1798\" srcset=\"https:\/\/ommej.se\/wp-content\/uploads\/2023\/06\/IMG_ADFD07494918-1-300x125.jpeg 300w, https:\/\/ommej.se\/wp-content\/uploads\/2023\/06\/IMG_ADFD07494918-1-1024x426.jpeg 1024w, https:\/\/ommej.se\/wp-content\/uploads\/2023\/06\/IMG_ADFD07494918-1-768x319.jpeg 768w, https:\/\/ommej.se\/wp-content\/uploads\/2023\/06\/IMG_ADFD07494918-1-18x7.jpeg 18w, https:\/\/ommej.se\/wp-content\/uploads\/2023\/06\/IMG_ADFD07494918-1.jpeg 1109w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/figure>\n<\/div><\/details>\n\n\n\n<details class=\"wp-block-themeisle-blocks-accordion-item\"><summary class=\"wp-block-themeisle-blocks-accordion-item__title\"><div>How do I start over?<\/div><\/summary><div class=\"wp-block-themeisle-blocks-accordion-item__content\">\n<p>It is possible to reset your answer and start over. <a href=\"https:\/\/ommej.se\/en\/article\/nollstall-dina-svar\/\" data-type=\"article\" data-id=\"2318\">See here how to do it<\/a>.<\/p>\n<\/div><\/details>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>","protected":false},"featured_media":0,"template":"wp-custom-template-sida-utan-barn-bannern","_links":{"self":[{"href":"https:\/\/ommej.se\/en\/wp-json\/wp\/v2\/article\/549"}],"collection":[{"href":"https:\/\/ommej.se\/en\/wp-json\/wp\/v2\/article"}],"about":[{"href":"https:\/\/ommej.se\/en\/wp-json\/wp\/v2\/types\/article"}],"wp:attachment":[{"href":"https:\/\/ommej.se\/en\/wp-json\/wp\/v2\/media?parent=549"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}